Project Management & Recruitment for Qualitative Market Research Studies:

Areas of our recruiting expertise include: consumer studies, business to business, online opinion boards, smartphone app studies, executive studies, in depth interviews (including in-home interviews, shop-a-long interviews, etc), and medical staff studies.

We recruit studies locally in Chicago and the surrounding suburbs.

We will also recruit nationally from client supplied lists.

Coordination and Management of Facility for day of study:

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We are fortunate to have relationships with the top facilities in and around Chicago and we will help ensure that your study takes place at the one that best meets your project specifications.

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At Act One we pride ourselves on our integrity and communication. Even before we start a study, we will work with you to assess if we are the best company to meet your particular project’s needs. If we are not a perfect fit, we will help refer you to other experts in the field who may better fit your proposal. Our first priority is that you complete a successful research project!

We have developed our own independent database of potential research respondents to help us find the best participants for your study. Our committed project managers are ready to dedicate themselves to your project and will be involved in every aspect of your study, including respondent recruiting, project management, and direct communication with you. The project manager will also serve as the point of contact between you and the facility, if applicable.

We aren’t a faceless phone bank – we want to actively work with you as your partner on the path to a successful research project!

Are you interested in getting involved in PAID Market Research Projects?

If you are currently scheduled for a focus group, it is because you QUALIFIED to participate based on the responses and information you provided when you were screened on the phone by one of our recruiters.

• Please note, on the day of the study, you may be re-screened at the facility to ensure that you meet the study requirements.

• If, at the time of re-screening, our client feels that you do not meet the study requirements, you may be excluded from participation and ineligible to receive payment.

Your attendance is very important to this research.

• The groups consist of specially selected individuals, and anyone who does not attend may affect the research process and results.

• If you learn of a scheduling conflict, please call us as soon as possible – before the day of your study – so that we can attempt to replace you!

• Once you have qualifed and are scheduled to participate, we are counting on you to follow through so that we can thereby meet our obligation to our client.

Missing information about your upcoming Market Research Project?

• Prior to the study, each respondent will be sent an CONFIRMATION EMAIL with specific details about the study.

  • For focus groups, this email will contain the date, time, location, and incentive amount for their focus group, along with any specific travel/parking instructions.

  • For online/app projects, your confirmation email will have all of the instructions necessary to get set up through the online portal or to download the app.

    • A lot of time the projects are run by an outside company or run by our client.

    • If that is the case, we make sure you know any and all email addresses associated and have contact details for Help Desk/Support.

    • We stay active while you’re participating and remain the go-between for any issues or problems you may encounter.

• Be sure to add the domain actonerec.com to your ‘safe senders’ list to ensure that you will receive the email. Very often we end up in SPAM so please be sure to check your SPAM/Junk folders if you have not received your Confirmation Email.

• If you have ANY questions at  ANY time during your participation, please DO NOT HESITATE to call us during regular business hours at (773) 681 0886!

• DO know the location of the Focus Group, along with the phone number of the facility which can be found in the CONFIRMATION EMAIL

• DO arrive 10-15 minutes early to check-in.

• DO bring a valid photo ID that verifies your name and age.

• DO bring eyeglasses, if you wear them, so you can read any written materials that might be presented to you.

• DO bring your completed pre-work assignment, if there is one associated with your study.

  • If there is a pre-work assignment, it is an important part of the study, and your effort will make an important contribution to the research.

  • If you do not bring your pre-work assignment, you might not be admitted to the study or receive payment.

• DO NOT arrive late. Late arrivals will not be admitted to the study and you may be ineligible to receive payment.

• DO NOT bring guests/children with you. They will not be allowed to participate and there may not be room to accommodate them in the reception area.

• DO NOT get distracted by your cell phone. Be sure your phone is set to SILENT and it is put away before entering the group.

• DO NOT assume you know the topic, brand or product of the Focus Group.

• DO NOT shut down or criticize other participants.